FAQ

Do you have a shop?

We are online only.

Are orders online protected?

We are a member of “Verified by Visa and Secure by MasterCard” your information like credit /debit card details. your information cannot be read in the event of someone else intercepting it. All orders are securely processed and protected through PayPal depending on your selected payment method.

When will you ship my items?

1-3 business days from the date of payment. customer service is our biggest goal at all times. we will keep you updated on where your package is and when it will arrive.

When will I get my refund after I returned my order?

24 hours processing package… Bank refund max 14 business days and Paypal 3 working days.

Do you offer an exchange? 

Yes, we offer both exchanges and refunds within 14 days. your item must be unused and in the same condition that you received it and in its original packaging and tags attached to the item.

How do I check my order or delivery status? 

By following the link in your shipment confirmation email to track your order.